Terms and Conditions

Welcome to BestSkillsTraining.com (“Best Skills Training”, “we”, “our”, or “us”). These Terms & Conditions (“Terms”) govern your use of our website, our training services, and any content or materials we provide (collectively, the “Services”). By accessing or using the Services, you agree to abide by these Terms. If you disagree with any part of these Terms, you should not use the Services.

Table of Contents

Definitions & Interpretation

In these Terms, unless the context requires otherwise:

“You” / “User” / “Participant” means the individual or entity accessing or using our Services.
“Course” / “Training” means any educational or instructional program, whether delivered online, in person, or in hybrid form, offered through our Services.
“Materials” refers to documents, videos, slides, assessments, handouts, and any other content provided in the course of training.
“Booking” refers to the act of enrolling or applying for a course via our platform or otherwise.
“Fees” means any cost, tuition, or charges for participating in a Course.
Headings are for convenience and do not affect interpretation.

Application & Acceptance

These Terms apply to all Users of our Services, whether as guests, registered users, or paying participants.
When you make a Booking, you are offering to enter into an agreement with us under these Terms. Your Booking is confirmed once we send you a confirmation (e.g. by email). At that point, a binding contract is formed.
If we accept your Booking subject to special terms, those special terms will override conflicting provisions of these Terms.

Bookings, Payments & Refunds

Course Fees & Payment:

All Fees must be paid as indicated in the course description or invoice.
Payment methods accepted will be those listed at the time of Booking (e.g. card, bank transfer).
Until full payment is received, we reserve the right to withhold access to the Course or Materials.

Refund & Cancellation Policy

If you cancel your Booking before 14 days prior to the course purchase date, you may be eligible for a full or partial refund (minus administrative charges).

No refund will be issued for cancellations made after the Course begins, unless we determine, at our sole discretion, that exceptional circumstances justify a refund.

If we cancel a Course for any reason (low enrolment, unforeseen events), we will offer a full refund or the option to transfer to another date or Course.

Late Payment / Non-Payment:

If payment is late, we may suspend your access to the Course or withhold Materials until outstanding amounts are settled.

You remain liable for all outstanding amounts despite suspension.

Use of Materials & Intellectual Property

All Materials provided by us remain our exclusive property (or that of our licensors). You are granted a limited, non‑exclusive, non-transferable license to access and use Materials for your personal, non-commercial learning use only.

You may not reproduce, redistribute, modify, publish, or commercially exploit the Materials or portions thereof, unless we give you explicit permission.

If you submit feedback, suggestions, or improvements, you grant us a perpetual, irrevocable license to use those contributions as we see fit without compensation to you.

Any user-generated content you submit (e.g. assignments, forum posts) must not infringe third‑party rights, and you retain responsibility for its legality.

Participant Obligations & Code of Conduct

By participating in our Services, you agree to:

Provide accurate and truthful information when registering or communicating with us.

Comply with guidelines and instructions provided in the Course or by trainers.

Refrain from misuse, including attempting to circumvent access controls, sharing your login with others, or distributing Materials.

Treat instructors, staff, and other participants with respect; harassment, abuse, or illegal behavior is prohibited and may lead to termination of access.

Use the Services in compliance with applicable laws and regulations.

We reserve the right to suspend or terminate your access if you breach these obligations, without refund (subject to our discretion).

Disclaimers & Warranty

Our Services and Materials are provided “as is” and “as available”, without warranty of any kind (express, implied, or statutory).

We do not warrant that Courses will meet all your expectations or that use will be uninterrupted, error-free, or secure.

To the maximum extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Limitation of Liability

To the fullest extent permitted by law, our total liability to you in relation to any Course or use of Materials will not exceed the total Fees paid by you for that Course.

We will not be liable for indirect, incidental, consequential, or punitive damages including, but not limited to, lost profits, loss of data, or business interruption.

Nothing in these Terms limits liability for death, personal injury, or fraud arising from our negligence.

Termination & Suspension

We may suspend, restrict, or terminate your access to all or part of the Services immediately if you breach any provision of these Terms, or for other reasons at our discretion.

Upon termination, your license to use the Materials and Services ends immediately. You must cease all access and delete or return any downloaded confidential content we provided.

Sections relating to Intellectual Property, Limitation of Liability, Disclaimers, and General Provisions will survive termination.

Changes to Services & Terms

We reserve the right to modify, suspend, or discontinue any part of the Services (or Materials) at any time, with or without notice.

We may update these Terms periodically. When we do, we will post a revised version on our Website with a new “Last Updated” date. Continued use after changes indicates your acceptance of the new Terms

Governing Law & Dispute Resolution

These Terms are governed by the laws of [Your Country / State], without regard to its conflict of laws rules.

Any dispute arising out of or in relation to these Terms or the Services shall be submitted to the exclusive jurisdiction of courts located in [City / Region].

You agree that disputes will be resolved individually, without class actions or consolidation of claims.

Indemnification

You agree to indemnify, defend, and hold harmless Best Skills Training, its officers, directors, employees, agents, and affiliates against any claims, losses, damages, liabilities, and expenses (including reasonable legal fees) arising from:

Your violation of these Terms.

Your misuse of the Services or Materials.

Your infringement of any third-party rights.