CPD-accredited Duty of Care Training online, UK Care Act 2014 aligned to manage conflicts, complaints & incidents.

4.8

Bestseller

Last Updated :

May 21, 2026

530

Enrolled

5

45 minutes

1 CPD points

This Course Includes:

CPD-accredited Duty of Care Training online, UK Care Act 2014 aligned to manage conflicts, complaints & incidents.

4.8

Bestseller

530

Enrolled

5

45 minutes

1 CPD points

This Course Includes:

What You'll Learn

Description:

Uphold safe standing practice with our CPD-accredited Duty of Care Training for care workers and healthcare professionals across the nation. With duty of care breaches linked to 20% of care complaints (per CQC insights), strengthen your practice with one of the important courses from the list of care training courses online. In the UK's evolving care sector, from CQC-regulated nursing homes to lone-working domiciliary services, the duty of care forms the legal backbone under the Care Act 2014 and Health and Social Care Act 2008, protecting both service users and practitioners from harm, negligence claims, or regulatory breaches. Best Skills Training’s Duty of Care eLearning course gives you the confident o navigate everyday responsibilities, reduce risks, and build trust in high-pressure environments where split-second decisions matter. Our flexible online duty of care course UK comes with interactive content to fit around your shifts. Master handling comments and complaints through the CQC complaints procedure, active listening, and resolving issues before escalation.  Earn a free digital certificate for appraisals, CQC inspections, or NVQ portfolios nationwide. Enrol now and practise with confidence.

Who Should Take This Course

CPD Certificate & Transcript

Finish your course and become eligible to order an official digital and printed certificate, along with a detailed transcript that showcases your skills and boosts your career profile.

Course Curriculum:

    • Comprehending the Duty of Care and Its Function in Safe Practice 00:08:00
    • Handling Conflicts and Dilemmas 00:11:00
    • Handling Comments and Complaints 00:09:00
    • Dealing with Incidents, Errors, and Near Misses 00:10:00
    • Managing Confrontation and Difficult Situations 00:07:00

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